General Terms

Eligibility to Use Our Services

To use Retiriva services, you must be at least 18 years old or have legal capacity to enter into binding agreements under Singapore law.

Users under 18 must have parental or guardian consent before accessing our services.

Retiriva services must only be used for lawful purposes related to retirement document assistance.

Our services are intended for residents of Singapore. Use outside this jurisdiction is subject to local laws and regulations.

Account Terms

Creating an account with Retiriva grants you access to personalized retirement guidance features.

You agree to provide accurate and current information when registering and updating your account.

You are responsible for maintaining the confidentiality of your account credentials and notifying us of any unauthorized use.

Accounts are non-transferable without prior written approval from Retiriva.

If you suspect your account has been compromised, please inform Retiriva immediately at +6581666311.

Retiriva reserves the right to suspend or terminate accounts that violate terms or pose security risks.

Service Use

Retiriva provides retirement document guidance based on the information you provide. Service availability may vary and is subject to limitations.

We may modify or discontinue features of our service at any time with reasonable notice.

Retiriva strives to maintain uninterrupted service but does not guarantee continuous availability.

User Conduct Rules

Users must adhere to the following rules when using Retiriva services:

• Do not submit false or misleading information.
• Respect privacy and do not attempt to access other users’ data.
• Use the service only for retirement document guidance purposes.
• Do not disrupt the operation of the Retiriva website or systems.
• Comply with all Singapore laws applicable to your use.
• Do not use the service to distribute unsolicited communications.
• Report any security vulnerabilities discovered to Retiriva promptly.

User Content

Content you upload or submit during your use of Retiriva services is subject to the following terms.

You retain ownership of your content. Retiriva does not claim ownership but may use it as described in our license terms.

By submitting content, you grant Retiriva a worldwide, royalty-free license to use, modify, and display the content to provide and improve service.

You are responsible for ensuring your content is lawful, accurate, and does not infringe on the rights of others.

Retiriva may remove content that violates terms or is deemed inappropriate without prior notice.

Intellectual Property

All intellectual property rights for content and technology provided by Retiriva remain owned by Retiriva or its licensors.

• Do not copy, reproduce, or distribute Retiriva content without permission.
• No reverse engineering or unauthorized use of Retiriva software is allowed.
• Respect all activity and copyrights associated with Retiriva.

Paid Services

Some services provided by Retiriva may require payment, as outlined below.

Pricing details are available on retiriva.pro and are subject to change with notice.

Payments can be made through approved payment methods securely processed by Retiriva.

Subscriptions will auto-renew unless canceled in accordance with Retiriva’s cancellation policy.

Refunds are provided at Retiriva’s discretion and in accordance with applicable consumer protection laws.

You may cancel paid services anytime through your account settings or by contacting customer support.

Any applicable taxes related to transactions are your responsibility unless stated otherwise.

Retiriva reserves the right to change service prices with advance notice.

Failure to pay timely may result in suspension or termination of your access to paid services.

Disclaimer

Retiriva provides guidance but does not substitute for professional legal or business advice regarding retirement documents.

Limitation of Liability

Retiriva is not liable for indirect, incidental, or consequential damages arising from your use of our services.

Third-Party Services

Links and integrations with third-party services are provided for convenience. Retiriva does not endorse or control these services.

Termination

Retiriva may terminate or suspend your access for violations of these terms or without cause upon notice.

Upon termination, your access to services will cease and data retention will comply with our privacy policy.

Privacy

Your use of Retiriva is also governed by our Privacy Policy, available on our website.

Communications

By using Retiriva services, you consent to receive electronic communications concerning your account and services.

Changes to Terms

Retiriva may update these Terms of Service. Continued use after changes constitutes acceptance.

Governing Law

These terms are governed by the laws of Singapore without regard to conflict of law principles.

Dispute Resolution

Disputes shall be resolved through good faith negotiations or mediation in Singapore before pursuing legal action.